Thailand(Thailand) -English
In response to the severe flooding caused by extreme weather conditions in Northern Thailand in July 2025, AUX Air Conditioner (Thailand) today announced the launch of a Public Welfare Maintenance Program to support affected households. The initiative aims to help AUX air conditioner users in disaster-hit areas restore cooling services as quickly as possible.
[ Background ]
Extreme rainfall in Northern Thailand triggered large-scale flooding, severely affecting local communities and damaging home appliances. To assist customers during this challenging time, AUX is providing free on-site inspection and repair services for eligible air conditioner units.
[ Program Duration ]
The program covers all repair requests submitted from the onset of the disaster through August 31, 2025.
[ Eligible Users ]
- Target Users: AUX household air conditioner end-users in affected areas
- Regions Covered: Northern and Northeastern Thailand and other officially recognized disaster zones
- Applicable Models: All AUX Q / M / C series wall-mounted air conditioners
[ Program Scope ]
This initiative applies to air conditioner units damaged due to extreme rainfall or war-related impact. AUX will provide the following free of charge:
- On-site service fee
- Cleaning fee
- Repair fee
- Parts replacement fee
Note: All benefits apply only to end-users; dealers are not included.
[ Service Request Channels ]
Affected customers may request service through:
- AUX Official Hotline: 021150800
Please state: “ Air conditioner in disaster-affected area requires on-site service. ”
- AUX Thailand Official LINE Account: AUX Thailand
Select Service Request → Enter: “ On-site service for disaster-affected air conditioner. ”
For further information, please contact the AUX Thailand service team via the hotline or official LINE account.
